Policies | Franklin Tutoring

Our Policies

2026 & 2027 Updates

Contact Us

Parents Name:

Students Name:

All appointments must be cancelled by or before 7:00pm the day before your appointment is scheduled to occur. If an appointment is not cancelled within the appropriate cancellation period, full lesson fees will apply. We ask that you let us know about a cancellation as soon as possible. To cancel your appointment, please contact your child's tutor. Please leave a message on his/her voicemail or send a text message. Messages time-stamped before 7:00pm the day before the scheduled appointment will be cancelled without financial penalty. Cancellations due to sickness or family emergencies will be rescheduled; no financial penalty will apply.

I ACCEPT

Inquires regarding your registration and curriculum will be communicated with the Administrative Office (afindlay@franklintutoring.com). Account and billing issues will be communicated through Bookkeeping (Jennifer.Hubb@franklintutoring). All other communication, including scheduling and student progress, will be conducted between the parent and the tutor.

I ACCEPT

If you are running late for your session, please inform your tutor immediately. Any session that begins late due to student tardiness will conclude at the scheduled time. Full lesson fees apply.

I ACCEPT

Registration fees are $80 - $400. Please see the Rate sheet to clarify your family rate. Travel fees are charged at the tutor’s discretion. Late payment fees are 15% of your invoice (see below).

I ACCEPT

Full-time students will be invoiced weekly. All other students will be invoiced monthly. Payments are due upon receipt. Payments can be made directly from the invoice, not through the tutor. Cash /checks are not accepted. Invoices not paid within seven days will be subjected to a 15% late payment fee.

I ACCEPT

At least one adult must be in the home during sessions. The parent will provide a quiet space with minimal distractions, a writing utensil and any necessary curriculum.

I ACCEPT

Homeschool Sickness Policy: To keep our learning environment healthy, please keep your child home if they have: Fever of 100.4°F or higher in the past 24 hours Vomiting, diarrhea, or persistent cough Sore throat with fever, rash, or contagious illness Red or draining eyes Students may return when they’ve been symptom-free for 24 hours without medication, or with a doctor’s note. If your child becomes ill during an outbreak or contagious period, sessions may be moved online. Please notify us as soon as possible about any absences.

I accept

Group Rate Absence Policy: Enrollment in a study group or homeschool tutorial reserves your child’s place in a small-group setting for the entire term. Because instruction, scheduling, and staffing are based on enrollment rather than attendance, the group tuition is charged regardless of absences. Refunds, credits, or prorated tuition are not provided for missed classes. When a student is absent, the tutor will make every effort to offer a make-up session at a scheduled day and time determined by the tutor. Make-up sessions may be provided individually or with another group and may not be the same length as the missed class, depending on scheduling and the material being covered. Make-up sessions are offered as a courtesy and are subject to tutor availability.

I agree

Technical Difficulties: If a virtual tutoring session is interrupted or missed due to technical difficulties on the client’s behalf (including internet connectivity, device issues, or software problems), 75% of the scheduled session fee will be charged. If a session is interrupted due to technical difficulties on the tutor’s behalf, the client will only be billed for the portion of the session that was successfully completed. The remaining missed instructional time may be made up during a mutually scheduled make-up session at no additional charge.

I agree

HOMESCHOOL TUTORIAL PAYMENTS